Shipping & Delivery Policy
Your order is our priority, and we aim to deliver it swiftly and safely. Delivery typically takes 1-7 business days , varying by location and product availability. We utilize various courier partners like BlueDart, Delhivery, and others for shipping. We also offer an option (Super Express Delivery) for faster delivery at an extra cost for select products and locations
To Ensure Smooth Delivery
- Please provide a complete and accurate shipping address.
- Make sure the contact number shared is active and reachable at the time of delivery.
- If delivery fails after two attempts, the order will be cancelled and a refund will be processed after deducting 10% of the order value.
For any queries or assistance about the order, please reach out to our dedicated support team via WhatsApp (+91 91777 83131) or email us at orders@aurge.co with your order number. Your satisfaction means everything to us, and we’re here to help at every step.
Delivery Partners
We ship through trusted delivery partners including Delhivery, Bluedart & others.
Note: Local holidays or unforeseen closures may occasionally cause delays.
Super Express Delivery (India Only)
Need your order urgently? Opt for Super Express Delivery and receive it within 2 working days (~48 hrs)! (Additional charges apply. T&Cs below.)
Terms & Conditions:
- Only working days are counted (excluding Sundays and public holidays).
- Orders must be placed before 2 PM (Monday to Saturday) to qualify for 2-day delivery (~48 hrs).
- Minor delays may occur due to local circumstances or logistical issues beyond our control.
We're committed to getting your order to you as quickly as possible — thank you for choosing AURGE.